Renewals

Renewing your subscription is easy – learn about renewal options.

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Save when you renew

To show our appreciation to you, our loyal customer, you get special renewal pricing. Renew before your subscription expires to save when compared to buying a new subscription.1

How to renew

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Renew online

In Autodesk Account, go to Billings and Orders > Subscriptions and Contracts, select a product and do one of the following:

  • For subscriptions on auto-renew: To ensure your renewal is successful, make sure your recurring payment method is valid and auto-renew is on.
  • For subscriptions that must be manually renewed: Click the Renew button in your renewal reminder email or navigate to the Subscriptions and Contracts section in Account. If online renewal is available, the option will display beginning 90 days before expiry.

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Renew with a Partner

If the auto-renew or manual renew options are not available in Autodesk Account, renew with your Autodesk Partner or contact us for assistance.

  • To renew with your Partner, find their contact information in the Subscriptions and Contracts section of your account.
  • For help with renewing, please fill in our contact form and a specialist will contact to you.

Discover the Premium experience

Premium plans can help businesses that manage 10 or more software subscriptions operate more efficiently with the following benefits.

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Save time

Take advantage of directory sync to automate group and product assignments for seamless user management.

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Make informed decisions

Gain valuable insights from detailed advanced reporting and automate analysis workflows with usage reporting APIs.

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Optimise team productivity

Learn key tips and best practices to get the most out of your technology and workflows with Premium coaching for admins and end users.

Get more value with an Industry Collection

For significant savings on our most powerful software for your industry in one simple package, renew or switch to an Industry Collection.

3D urban topography created with products in the Architecture, Engineering and Construction Collection

Architecture, Engineering & Construction Collection

Powerful BIM and CAD tools for designers, engineers and contractors. Includes Revit, AutoCAD, Civil 3D and more.


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Product Design & Manufacturing Collection

Get professional-grade tools for product development and manufacturing planning with Inventor, AutoCAD, Fusion 360 and more.

 


Plants with raindrops designed with products in the Media and Entertainment Collection

Media & Entertainment Collection

Scale your studio’s rendering and simulation capabilities while equipping artists with powerful modelling and animation tools.

 


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Do more in Autodesk Account

Manage and customise your Autodesk subscriptions with just a few clicks. Autodesk Account offers self-service options so you can add seats, align payment dates, change your subscription term length and more at your convenience.

Frequently Asked Questions

How do I renew my subscription if my subscription has already expired?

Subscriptions that have expired cannot be reactivated or restarted. To use the software, simply purchase a new subscription. In many cases, you can view your purchase options for a new subscription by launching your expired software. Alternatively, you can purchase a new subscription directly from Autodesk or from an Autodesk Partner.

 

See promotions, discounts, and special offers

Will I keep my special renewal pricing if I change my term length?

Yes! If you change from one term length to another, you’ll still enjoy the benefit of special renewal pricing1 if you renew before your subscription expires. You’ll save if you stay on continuous subscription instead of letting a subscription expire and buying new. And you’ll keep that saving even if you select a new term in Autodesk Account.

 

How do I renew my subscription if I purchased online?

Your subscription will automatically renew if auto-renew is on. Simply sign in to your Autodesk Account and select the product you want to renew. Verify that auto-renew is on and your payment method is correct.

 

Sign in

 

Learn more

 

Manage settings

 

Get help signing in

How do I renew my subscription if I purchased from Autodesk sales?

If your subscription is enabled for auto-renew, simply verify that auto-renew is turned on and your payment method is correct in Autodesk Account.

 

If your subscription is not enabled for auto-renew, you’ll have to manually renew. Prior to expiry, renewal reminders will be emailed to your contract manager. If your subscription can be renewed online, go to your account to renew starting 90 days before your subscription expires.

 

If you have questions at renewal time, you can talk with your sales rep about options including adding seats, aligning subscription billing dates, upgrading to a Premium plan or switching to an Industry Collection.

 

For help renewing, contact your sales representative or fill out our form to have us contact you.

How do I renew my subscription if I purchased from a Partner?

Prior to expiry, renewal reminders will be emailed to your contract manager. If your subscription can be renewed online, you can also visit Autodesk Account to renew starting 90 days before your subscription expires.

 

If you have questions at renewal time, you can talk with your Autodesk Partner about options including adding seats, aligning subscription billing dates, upgrading to a Premium plan or switching to an Industry Collection. 

 

For help renewing, contact the Partner listed in your renewal notification or in Autodesk Account or use the  Autodesk Partner Locator.

Why don’t I see the “add a seat” option in Autodesk Account?

This feature is not available in all regions2 and is only available for certain subscriptions enabled with automatic renewal. If the Add Seats option doesn’t appear in your account, your subscription may not be eligible for self-service seat management. Please contact your Autodesk Partner or contact support for assistance.

Can I add a seat to my subscription at any time?

Yes, you can add seats to your eligible subscription at any time. The cost of the seat will be prorated based on the time remaining on your existing subscription. All seats will renew at the next subscription renewal date.

Why can’t I change the term for my subscription?

If the option for changing your term is not visible or is greyed out, self-service term changes are not available for this subscription in Autodesk Account.

To adjust your subscription, please contact support.

Where can I get technical support?

Choose the live or online support option that works best for you – phone, chat, email or remote desktop assistance. Contact our support specialists and explore our self-service help.

See more

Have renewal questions or need help?

Send us your information, including the products you’re most interested in, and an Autodesk renewal specialist will contact you.

1 Learn more about special renewal pricing and exclusions.

 

2 This feature is available only for products purchased directly via the Autodesk website – or in some cases, with Autodesk Sales – in the U.S., Canada, Europe or Australia.