You have the right to access, update, delete, receive a copy or restrict our use of your personal information. Where we process personal data based on your consent, you have the right to withdraw your consent at any time.
Please log in to your account to manage your personal information and content using our applications. You can also delete your personal information and close your account. If you do not have an Autodesk account, you can submit a deletion request using this form . We may retain certain data about you for legal and internal business purposes (such as fraud prevention) in accordance with applicable law.
To request a copy of the personal data in your account, please submit this form . In accordance with applicable law, we may require you to provide proof of your identity before implementing your request. Additionally, depending on the nature of the personal information requested, we may ask you to verify your identity in other forms.
Some jurisdictions grant individuals additional rights with respect to their personal information. Depending on where you live or applicable law, you may have the following rights:
- Object to our processing of your personal information
- Request that we block access to your personal information or anonymize it, as appropriate
- Receive a copy of your personal information to transfer it to a third party
- Opting out of receiving certain direct marketing communications
- Opting out of disclosure of certain of your personal information to third parties
- Opting Out of Targeted Advertising
- Opt out of profiling that may have legal or other significant effects on you (please note that we do not engage in such profiling activities)
- You will not be deprived of your right to use products or services for exercising your rights (although you may be provided with a different level of service or be charged a different rate or price, subject to applicable law)
- lodge a complaint with the relevant data protection authority in your jurisdiction
- appeal any decision we may make about your request
In some cases, local law may limit these rights. For example, even if you ask us to delete your personal information, we may need to retain it in order to complete a transaction you have requested or comply with our legal obligations. To opt out of receiving certain direct marketing communications, you can change your communication preferences by visiting Autodesk Account or by using the unsubscribe links or other instructions provided when you receive these communications. To exercise any rights you may have, please contact us at privacy.questions@autodesk.com .
When processing personal information on behalf of a client, we may refer requests for personal information processing to the relevant client and cooperate with the client to process the request in accordance with any special arrangements in the contract entered into with the client.
In jurisdictions where such laws are required, Autodesk websites recognize the global privacy control available in certain web browsers. (For more information about the global privacy control, how to enable it, and how to use it in conjunction with browsers or browser extensions that contain the global privacy control signal, see https://globalprivacycontrol.org/ .) If your web browser sends this signal, Autodesk's advertising on that browser will not be based on personal data we collect during your browsing session. If you are also logged in to your Autodesk account, Autodesk will not otherwise share your information for cross-scenario behavioral advertising.
- For residents of California, Colorado, Connecticut, Utah, Texas, and Virginia in the United States , please read the “ Privacy Rights Under U.S. Privacy Laws ” section below for additional disclosures and information regarding your rights under applicable law.
- Individuals located in the European Economic Area (EEA) , please read additional information about the GDPR in the FAQs here .
- Individuals located in Brazil, please read the LGPD FAQ to learn more about the LGPD and your rights under the law.
- For individuals located in China, Japan, Australia, Singapore, and South Korea, please read the Asia Pacific FAQ for more information about China PIPL and Japan APPI, and your rights under those laws.
- For individuals located in Canada , Autodesk may share your personal data for cross-scenario behavioral advertising, for example, by disclosing your personal data to third-party advertising platforms. You may opt-out of such sharing using this form . Please read the Canada FAQ, including information about PIPEDA and Quebec Bill 25. Autodesk may transfer personal data to other locations outside of Canada and the Province of Quebec.